Pre-course: ED Administration

Saturday 10 October: 08:30 - 17:30 

Course Director

  • Philip Anderson (USA)
  • Eric Revue (France)

Maximum number of delegates that can be accommodated:  25

Why register?

As the number of interdisciplinary emergency departments grows internationally, where can ED leaders acquire the administrative skills they need to build and sustain successful emergency departments?

The International Emergency Department Leadership Institute – IEDLI ( was created by Harvard Medical School faculty and other international experts in order to provide ED leaders with the skills and knowledge they need to operate successful emergency departments in any part of the world.  IEDLI has been offering high quality educational programing in Emergency Department Leadership and Management to a global audience since 2008. 

This one-day preconference course is being organized by IEDLI to cover core concepts that are addressed in greater detail in the weeklong course.  

According to the World Health Organization, the global economic crisis presents a unique opportunity to make needed health reforms and to find more efficient ways to use limited health resources. Now is the perfect time for leaders to address inefficiencies and organizational problems in their emergency departments.

The IEDLI program will challenge the way you think about the problems facing your emergency department. Together with ED leaders from around the world, you will explore leadership topics that offer solutions to the challenges of emergency care today. This program is designed for doctors, nurses and administrators.  

Course description & learning objectives


Performance and Quality Improvement are among the central administrative challenges facing Emergency Department leaders in all countries.  Through a series of lectures and workshops facilitated by experienced faculty, course participants will learn practical approaches for improving performance and quality in their emergency departments.  Participants will work together in small groups on concrete problem solving projects designed to produce concrete tools and strategies that can be implemented in the participants’ home institution. 

This course is being organized by the International Emergency Department Leadership Institute (IEDLI)


Learning objectives:  At the completion of the course, participants will be able:

  • To define quality as it relates to care delivery in the emergency department and discuss key metrics and performance indicators for measuring quality
  • To describe the main theories of overcrowding in emergency departments and discuss strategies for mitigating overcrowding
  • To discuss the difference between practice guidelines and clinical pathways and identify the key elements of clinical pathways that increase likelihood for success
  • To describe the key elements of risk management strategies for responding to errors and adverse events in the emergency department. 
A full course agenda is provided below.  


08:30 Introduction  
08:45 Lecture 1 Quality Assurance / Improvement Philip Anderson (USA)
09:30 Lecture 2 Overcrowding Eric Revue (France)
10:15 Coffee break  
10:30 Lecture 3 Clinical Pathways Stephanie Kayden (USA)
11:15 Lecture 4 Risk Management Robert Freitas (USA)
12:00 Lunch  
13:00 Small Group Session 1 Risk Management Robert Freitas (USA)
14:30 Coffee break  
14:45 Small Group Session 2 Clinical Pathways Stephanie Kayden (USA)
16:15 Small Group Presentations  
17:00  Wrap up - closing comments