Saturday 7 September: 8:30 - 18:00
Course Director
- Eric Revue (France)
Faculty
- Philip Anderson (USA)
- Rob Freitas (USA)
- Stephanie Kayden (USA)
- Eric Revue (France)
Participants
25 participants maximum.
The course shall be cancelled if less than 8 participants are registered.
Course description
Performance and Quality Improvement are among the central administrative challenges facing Emergency Department leaders in all countries. Through a series of lectures and workshops facilitated by experienced faculty, course participants will learn practical approaches for improving performance and quality in their emergency departments. Participants will work together in small groups on concrete problem solving projects designed to produce concrete tools and strategies that can be implemented in the participants’ home institution.
This course is being organized by the International Emergency Department Leadership Institute (IEDLI) www.iedli.org
Learning objectives
At the completion of the course, participants will be able: .
- To define quality as it relates to care delivery in the emergency department and discuss key metrics and performance indicators for measuring quality
- To describe the main theories of overcrowding in emergency departments and discuss strategies for mitigating overcrowding
- To discuss the difference between practice guidelines and clinical pathways and identify the key elements of clinical pathways that increase likelihood for success
- To describe the key elements of risk management strategies for responding to errors and adverse events in the emergency department.
Schedule
| 08:30 | INTRODUCTION | |
| 08:45 | Lecture 1: Quality Assurance / Improvement | Stephanie Kayden (USA) |
| 09:00 | Lecture 2: Overcrowding | Eric Revue (France) |
| 10:15 | COFFEE BREAK | |
| 10:30 | Lecture 3: Clinical Pathways | Stephanie Kayden (USA) |
| 11:15 | Lecture 4: Risk Managment | Rob Freitas (USA) |
| 12:00 | LUNCH BREAK | |
| 13:00 | Small Group Session 1: Risk Managment | Course Faculty |
| 14:30 | COFFEE BREAK | |
| 14:45 | Small Group Session 2: Clinical Pathways | Course Faculty |
| 16:15 | Small Group Presentations | |
| 17:00 | Wrap-up - Closing comments | |
| 17:15 | END OF THE PRE-COURSE | |